Accommodation Staff / Hospitality Worker

Salary

for Fresh Candidates

200,000 – 270,000

for intermediate Candidates

270,000 – 350,000

for Experienced Candidates

350,000 – 433,000

Average Salary

290,000-317,000
Qualification

High school diploma or equivalent required. Experience or training in hospitality, hotel management, or customer service is advantageous

Fresher
Middle
Senior

Job Description

An Accommodation Staff member is responsible for providing excellent service to guests at hotels, inns, or other lodging facilities. The role includes managing check-ins and check-outs, cleaning and preparing rooms, handling guest requests, coordinating with other departments, and ensuring a comfortable and safe stay for all guests. Workers maintain high standards of hygiene, customer service, and facility management.

Working Hours

  • 40 hours per week (standard full-time schedule)

  • Shift work required, including mornings, evenings, nights, weekends, and public holidays

  • Typical shifts: 7:00 AM – 3:00 PM, 3:00 PM – 11:00 PM, or 11:00 PM – 7:00 AM depending on hotel operations

 

Required Skills

  • Knowledge of hospitality standards and guest services

  • Ability to operate booking systems and basic office software

  • Attention to detail for cleaning, room preparation, and guest satisfaction

  • Communication skills in Japanese and preferably English

  • Ability to work in shifts and adapt to varying workloads

  • Teamwork and problem-solving skills

  • Physical stamina for cleaning and carrying supplies

Key Responsibilities

  • Welcome and assist guests during check-in and check-out

  • Clean and prepare guest rooms, including bedding and amenities

  • Respond promptly to guest requests and complaints

  • Maintain cleanliness and hygiene in common areas

  • Assist in booking, reservations, and room assignments

  • Coordinate with other hotel departments (housekeeping, front desk, maintenance)

  • Follow safety, hygiene, and service quality standards

  • Keep records of room usage, guest requests, and inventory

Additional Benefits

  • Health insurance

  • Paid annual leave and public holidays

  • Transportation allowance

  • Overtime pay for extra hours

  • Pension and retirement plans

  • On-the-job training in hospitality and customer service

  • Career growth opportunities in hotel management and hospitality services

Interested in this job?

Job Fee

 4,800

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Gender

Male, Female

Job Type

Full Time

Job Posted