Proceed Application
Proceed Application

Technical Support Engineer

Industry:Help Desk - Information Technology (IT) - Technical Support

Salary

for Fresh Candidates

250,000 – 333,000

for intermediate Candidates

333,000 – 500,000

for Experienced Candidates

500,000 – 708,000

Average Salary

417,000-458,000
Qualification

Bachelor’s degree in Computer Science, Information Technology preferred

  • Career Level
Fresher
Middle
Senior

Job Description

A Technical Support Engineer is responsible for providing advanced technical assistance and troubleshooting support to clients or internal users. This role involves diagnosing hardware and software issues, supporting IT infrastructure, resolving network problems, and ensuring smooth operation of technology systems. Technical Support Engineers often work closely with development teams, system administrators, and clients to provide solutions for complex technical challenges.

Working Hours

  • 40 hours per week (standard full-time schedule)

  • Monday to Friday

  • Typical shift: 9:00 AM – 6:00 PM

Required Skills

  • Expertise in hardware and software troubleshooting

  • Knowledge of network protocols, servers, and IT infrastructure

  • Familiarity with operating systems (Windows, Linux, macOS)

  • Ability to provide remote and on-site support

  • Strong analytical, problem-solving, and communication skills

  • Familiarity with ticketing systems and IT service management (ITSM)

Key Responsibilities

  • Diagnose and resolve technical issues related to hardware, software, and networks

  • Provide remote and on-site technical support to clients or employees

  • Install, configure, and maintain IT equipment and software

  • Collaborate with developers, system administrators, and project teams

  • Document technical issues, solutions, and maintain knowledge base

  • Escalate complex technical problems to senior engineers or vendors

  • Ensure compliance with IT policies and security standards

  • Assist in testing, deployment, and updates of IT systems

Additional Benefits

  • Health insurance

  • Paid annual leave and public holidays

  • Transportation allowance

  • Overtime pay for extra working hours

  • Pension and retirement plans

  • Professional development and IT certification support

  • Flexible working arrangements or partial remote work in some companies

  • Career growth opportunities in systems engineering, network administration, or IT management

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Application Fee

₨ 4,800

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Note: Before applying for the job, please deposit the application fee into the following account details:

HABIB BANK
Account: 0003330002000304
Title: S Digital Hub

Gender

Male, Female

Job Type

Full Time

Job Posted

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